Company: Peak Pixel LLC ("Peak Pixel," "we," "our," or "us")
Client: The individual or business purchasing services from Peak Pixel ("Client," "you," or "your")
1. Scope of Services
Peak Pixel provides digital marketing services including but not limited to:
- Google Ads campaign management
- Local SEO and Google Business Profile optimization
- Website design and development
- AI and automation setup (chatbots, voice agents, workflows)
- Digital strategy consulting
Exact deliverables and timelines will be outlined in a separate service agreement or proposal.
2. Payment Terms
- Services are billed monthly based on the agreed package (Basic, Growth, Legacy, or custom).
- Invoices are due upon receipt and must be paid within 7 days.
- Late payments may result in paused services or additional fees.
- All fees are non-refundable once services have been rendered or campaigns launched.
3. Contract Duration & Termination
- Standard service term is 6 months unless otherwise agreed.
- Either party may terminate the agreement with 30 days' written notice.
- If Client chooses to terminate early, any outstanding balances remain due.
- Peak Pixel reserves the right to pause or terminate services if the Client fails to provide necessary information, assets, or payment.
4. Client Responsibilities
You agree to:
- Provide accurate and timely information, content, and access needed for service delivery
- Approve campaigns, designs, or recommendations in a timely manner
- Refrain from making conflicting changes or hiring third parties that interfere with Peak Pixel's work
5. Performance Disclaimer
While Peak Pixel makes every effort to achieve strong marketing performance, we cannot guarantee specific results (e.g., rankings, inquiries, sales). Digital marketing is influenced by variables outside our control such as search engine algorithm changes, ad platform fluctuations, and market conditions.
6. Ownership & Access
- Websites and creative assets designed by Peak Pixel are fully transferable to the Client upon completion and full payment.
- Ad accounts, CRM setups, and AI tools may be retained by Peak Pixel unless otherwise arranged. Shared access may be provided during the service term.
7. Confidentiality
We will not disclose your confidential information (business data, account details, etc.) to any third party without written consent, unless legally required.
8. Limitation of Liability
Peak Pixel will not be held liable for indirect, incidental, or consequential damages resulting from service use or disruption. Total liability will not exceed the amount paid by Client in the 30 days prior to the claim.
9. Governing Law
This agreement will be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.
10. Amendments
Peak Pixel may update these Terms & Conditions from time to time. Clients will be notified of material changes in writing or via email.
11. Acceptance
By purchasing or continuing to use Peak Pixel's services, you agree to these Terms & Conditions.
12. Communications Consent
By contacting Peak Pixel, requesting support, placing an order, or scheduling services, you agree that we may respond using the contact information you provide. Communications may include service updates, scheduling confirmations, support responses, and other information related to your inquiry or active services.
13. SMS Terms & Conditions
By opting in to receive SMS messages from Peak Pixel LLC, you agree to receive text messages related to your inquiry, appointments, service updates, and customer communication.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help, or contact us at 843-957-1772 or contact@peakpixelseo.com.
For questions, call 843-957-1772 or email contact@peakpixelseo.com.